Packing & Shiping






 

 

 

Packaging :

As a part of our sustainable business practice ,we have designed the packaging which has least amount of environmental impact and ecological footprint .It is our obligation to any civilized society who wants to contribute in practice to the improvement of living conditions. It is necessary to encourage a culture which will promote Recycling and make it a  part of our daily life and become a way of living .

 

The  image shown here is our packing bag being used as a pot holder . Please go ahead and use your imagination and recycle our bags in a creative way !!

 

 Shipping :

At metaphor racha , we take great care in delivering your products to you, and we work with a reputed national courier service only. A flat rate of Rs 100.00 is charged for shipping within the country and for outside India the charges depends on the weight of the parcel . 

Your product will be shipped from us to your address on the next working day upon placing your order. Our courier partners will be able to deliver the shipment to you between Monday through Saturday 9am to 7pm Working days exclude public holidays and Sundays. If there are any unexpected delays from our courier partners and transporters due to weather conditions or strike, we will keep you updated .

As soon as your package is shipped, we will email  you your package tracking information. Within India your parcel should reach you within 2-4 working days and for outside India anywhere between 8 and 12 working days depending on your location.
We do not deliver to p.o. box or drop box addresses. We will not be liable for delays resulting from incomplete address listings or not available at the time of delivery . Leaving your phone number along with you address after your purchase is mandatory as it helps us and our courier partners to serve you better .

    Cancellations:
    We will be able to accept cancellation requests till 24 hours after your purchase decision  . After which we cannot cancel orders as the shipment would be out of our warehouse for delivery. We suggest you to wait for the parcel to reach you and then mail us your request . We will be happy to oblige all genuine concerns .

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